General Information
Cititel Hotel, Pulau Pinang 
The 451-room Cititel Penang is strategically located on Upper Penang Road in the heart of Georgetown. Its location is 20 km from the Penang International Airport and lies in a city location that is convenient and easily accessible to all commercial and government offices. Situated at the fringe of the heritage trails, the location is also ideal for shopping and offers a varied range of entertainment venues.

The hotel building itself stands a magnificent 16-storey with a commanding view of the city and the north and south sea channels including the Penang Bridge. Of a renaissance architecture, the hotel building is a landmark by itself in the city.

The operation philosophy is well thought - out and scaled to meet the needs of the business and leisure travellers to Penang with an ultimate objective to achieve a market position as the most " Business-Friendly Hotel in Penang" and a very focused service strategy to "over-deliver" to the customers at all times in a most professional and passionate manner. 
The 451 guestrooms and suites are between 22 sq.m.and 53 sq.m..and are well-appointed with in-room facilities that are practical to the traveller. A typical room size is 22 sq.m. whilst a corner room is 31 sq.m.. The suite room comprises a bedroom with an adjoining living and dining room totalling 53 sq.m. in area.

Contact Information:
Cititel Penang 
66 Jalan Penang, 
10000 Penang, Malaysia
Tel: 604-370 1188 
Fax: 604-370 2288
Reservation Toll Free: 
1800-383 388 
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Enquiries : This email address is being protected from spambots. You need JavaScript enabled to view it.

Guest Services & Facilities

  • Air-conditioning with ceiling fans
  • Attached Bathroom with Long Bath and Shower
  • Satellite TV channels including CNBC, ESPN, NHK
  • Coffee/Tea making facilities
  • Colour Television 
  • International Direct Dial 
  • Piped-in Music 
  • Remote controlled Radio/TV 
  • Superior Rooms, Suites and Pinnacle Floor Rooms are Internet ready with in-room safes and minibars
  • In-house movies 
  • Business Centre  
  • Health Centre 
  • Drug & General Store 
  • Laundry & Valet 
  • Travel & Transport 
  • Florist
  • Covered car parks
  • Medical service " Doctor on Call"
  • Concierge service
  • 24-Hour Foreign Exchange and Travellers' Cheque cashing service

Dining & Entertainment

Main Street Café
Our café-bistro with warm, earth tones, create the perfect dining ambience, be it for business or pleasure. Sample our international selections, Thai specialities and local favourites or just ask for our Chef's recommendations! 

Opening Hours : 24 hours Daily 
Location : Lobby Level 
Room Service – In room private dining is available 24-hours a day from room service.
Zhonghua Gourmet
Expect to dine on a commendable selection of Dim Sum, Seafood and authentic Cantonese cuisine at Zhonghua Gourmet, our Chinese Restaurant. 

Opening Hours : 
Mondays to Saturdays 
11.00am to 2.30pm (lunch) 
6.00pm – 10.30pm (dinner) 

Sundays and Public Holidays 
9.00am to 2.30pm (lunch) 
6.00pm – 10.30pm (dinner) 
Location: Lobby Level
Kirishima - Japanese Restaurant
Decorated in true Japanese style, Kirishima is the preferred Japanese Restaurant by the Japanese community and the locals alike! Dine at the sushi counter or in any of its private rooms in addition to the main dining area and you will find that a whole new experience of savoring Japanese cuisine awaits you. Enjoy! 

Opening Hours: 
12noon to 2.30pm (Lunch) 
6.00pm to 10.30pm (Dinner) 
Location : Lobby Level



Room Type Information
Standard Room
Comfortable city view rooms and nice environment. Available in twin bedded.
Superior Room
There have nice city view rooms and well appointed with all modern facilities. Available in twin bedded.
Studio Room
Spacious city view rooms with a seating area and well apointed with all modern amenities. Available in king bedded.
Pinnacle Suite
Pinnacle suites, complete with a lounge area and spacious bedroom with beautiful views of the city. Available in king bedded.


Guest Room Features


International Direct Dial
Individually controlled air-conditioning and ceiling fan
Television with satellite channels and in-house movies
Piped-in music, including 4 radio channels
Wireless Broadband Internet Access
In-room mini fridge
Coffee/Tea making facilities
Attached Bathroom with Long Bath and Shower
Electronic safe in Suites, Pinnacle and Superior rooms

Room Tariff

Rooms Single (RM) Twin (RM)
Standard 360.00 390.00
Superior 400.00 430.00
Corner 440.00 470.00
Superior Corner 490.00 520.00
Pinnacle* 550.00 620.00
Pinnacle Corner* 570.00 640.00
Studio* 730.00
Executive Suite* 810.00
Sofa Bed / Rollaway 46.00
* Room rates are inclusive of breakfast, light snacks, and selected beverages during snack hours from 6pm - 8pm at the Pinnacle Lounge


Rates are nett and incluvise of 10% service charge and 5% government tax
Rates are quoted in Ringgit Malaysia and is subject to change without prior notice
No additional charge for children below 12 years old occupying the same room with parents
Check-in at 2.00pm and check-out at 12.00noon
Major credit cards are accepted